Dr. Emily Pringle
Veterinarian/Owner
Dr. Pringle can trace back her desire to care for animals to the age of 3. She distinctly remembers watching an episode of a children’s television show – “Captain Kangaroo”, where one of the characters – Mr. Green Jeans, was feeding an orphaned baby crow. In that instant, she knew… “I’m going to do THAT someday.”
This devotion to animal wellbeing, regardless of the species or the temperament of the patient, continues to this day. Dr. Pringle has a keen interest in the physical and emotional wellness of her patients, and feels that her day is particularly complete when she has had an opportunity for some “snake snuggles”.
Dr. Pringle completed her undergraduate Science Degree at UNB Fredericton and her Degree in Veterinary Medicine at the Atlantic Veterinary College. She has been certified in Low-Stress Handling Techniques since 2014 and Fear Free patient care since 2020.
She is an active member of the:
Association of Exotic Mammal Practitioners
American Association of Feline Practitioners
PEI Veterinary Medical Association and
Canadian Veterinary Medical Association.
Dr. Kathleen Parrish
Veterinarian
Dr. Kathleen Parrish, originally from Newfoundland, is a recent graduate of the Atlantic Veterinary College, class of 2024. With a background in Atlantic salmon health research, she leverages her critical thinking and scientific literacy skills in the small animal hospital setting. Dr. Parrish is enthusiastic about expanding her experience with diverse species at Cross Roads Animal Health Centre and is dedicated to providing high-quality care for all animals. In her free time, she enjoys kickboxing, exploring nature, and relaxing at home with her two cats.
Brittney Dow
From a young age, Brittney was determined to become a veterinarian. She pursued her passion through her education, earning a Bachelor of Science at the University of Prince Edward Island (UPEI) and graduating from the Atlantic Veterinary College (AVC) in 2022. Brittney has developed special interests in veterinary behaviour, dermatology, and nutrition.
Outside of her professional life, Brittney enjoys outdoor activities such as hiking and camping. She also cherishes spending time with her diverse group of pets, which includes three cats (Willie, Kyah and Twix), a hamster named Dexmedetomidine, and two retired teaching beagles from AVC (Skye and Zumma). Having rescues with anxiety and past trauma inspires her to continuously enhance her skills in behavior modification and desensitization, making Crossroads Animal Health Centre an ideal environment for her professional growth
Trish Shepard, Manager/CSR
Trish has always had a deep love for animals, with a special fondness for horses and dogs. Her home is well-looked-after by her two loyal German Shepherds, Bella and Ruby. In her downtime, she cherishes moments spent with her precious grandson, Hector.
With over 33 years of experience in the Customer Service industry, Trish brings a passion for helping people and their pets. Her commitment to delivering excellent service, spreading positive vibes, and sharing a friendly smile is unmatched. When you call the clinic, you'll likely hear her warm and friendly voice, or you might find her upstairs, diligently managing schedules and answering emails. Trish is dedicated to ensuring that every client and their furry friend receive the best possible care and attention.
Lesa Donnelly, Client Services
Animals have always been at the heart of Lesa’s world. Growing up on PEI, her childhood was filled with the joy and companionship of beloved cats, creating memories that still warm her heart.
With an impressive 35 years in the Animal Care field, Lesa is excited to lead our Client Services Team. Her passion for animals and dedication to exceptional care shine through in everything she does.
You’ll love hearing her cheerful voice on the phone and seeing her lively, engaging posts on our social media pages. Lesa's enthusiasm is infectious, making every interaction with her a delight!
Jillian Kelly, RVT
As a Registered Veterinary Technician (RVT), Jillian prides herself on being a patient care advocate and treats her patients as if they were her own pets.
Jillian’s interests include laboratory work, nutrition, anesthesia and pain management. She enjoys the continuous learning that comes with veterinary medicine and is always looking for ways to learn new skills.
In her free time, Jillian enjoys spending time with her family and walking on the beach.
Jillian completed her Bachelor of Science at UPEI, followed by the Veterinary Technician program at the Dalhousie Agricultural College in 2017.
She is a member of the Eastern Veterinary Technicians Association and has been certified in Fear Free care 2020.
Alex Goodwin, Veterinary Assistant
Animals have always been Alex’s focus for as long as she can remember, beginning at the age of three when she saw the veterinarian card during a game of Old Maid. At eleven, she developed a passion for horses, which led her to horse ownership, competitions, and eventually pursuing a degree in Bioveterinary Science with a minor in Equine Science and a Certificate in Animal Welfare, completed in April 2023. Since starting at Crossroads, she has discovered a new passion for exotic animals that she is eager to pursue during her time there and in her next chapter when she attends the Atlantic Veterinary College (AVC).
Bahram Sabooki, Veterinary Assistant
My journey in veterinary medicine began with a childhood dream of becoming a zookeeper, inspired by my passion for connecting with animals, especially those in zoos. That dream led me to pursue a career as a veterinarian, where I had the privilege of working with both zoo animals and in a small animal clinic in my home country of Iran.
Now, I am proud to continue my journey in Canada, currently working as a veterinary assistant at Cross Roads Animal Health Center while preparing for my veterinary board exams. This chapter of my life is filled with learning and growth, as I work alongside a dedicated and professional team who share my love for animals.
Living and working in the beautiful province of Prince Edward Island has been a joy. It’s a privilege to care for the pets in this warm and welcoming community. Every day, I’m reminded why I chose this career—to help animals and strengthen the bond they share with their families.
Natalie Brown, Veterinary Assistant
Meet Natalie, the newest member of our Cross Roads Animal Health Center family!
Originally from Windsor, Nova Scotia, Natalie is a recent graduate of the Veterinary Assistant program at Maritime Business College (Class of 2024) and became Fear Free Certified on February 6, 2024. Natalie said completing her on-the-job training here at Cross Roads AHC and joining the team as a staff member has been a life-changing experience. She is thrilled to care for all your furry, feathered, and scaled friends.
From a young age, Natalie dreamed of working in the veterinary field. She fondly recalls helping her grandparents care for their pet cow, “Chocolate Milk,” and ensuring her own pets were healthy, happy, and content. Growing up, Natalie’s household was full of animal companions, including three dogs (Buster, Bailey (pictured here), and Ryder), two cats (Minmin and Taz), and two hamsters (Gizmo and Gus Gus). Her passion for animals spans all sizes and species, both big and small. Animals have always played an integral role in Natalie’s life, and she feels truly honored to provide care and support to your beloved pets.